Description
This course allows delegates to understand the fundamental principles of ISO 9001:2015 and what a Quality Management System entails. Tailored for any level of Management - from Shop Floor to Top Management.
Course Objectives
- The revised standard reflects current organisational situations and quality management practices, including the increasing role of technology in processes.
- It is also designed to be more effective and easily adaptable, while being simpler to implement and assess.
- This course has been designed to provide an overview of the Quality Management Systems concepts.
- The course meets the awareness requirement of ISO 9001:2015 in establishing, maintaining, and improving an organisation’s Quality Management System.
- The fundamentals or Risk, Governance, Changes from ISO 9001:2008 to ISO 9001:2015, Definitions, Principals and Process Approach (Plan Do Check Act) are a few topics discussed.
The benefits
All delegates will have an in-depth knowledge of the requirements of ISO 9001:2015
- The delegates will be able to interpret and apply the standard to the work environment they are familiar with.
- The delegates should be able to obtain maximum benefit to their organisation by optimising the ISO requirements standard to improve their efficiency and effectiveness
- Interpret the requirements of ISO 9001:2015
- Check and confirm the Quality objectives and process approach
- Delegates will be able to apply the ISO 9001:2015 standard clauses appropriately.
Modules
- Quality in today’s globalised world
- Principles and components of a Quality Management System
- Requirements for design, establishment, maintenance, and improvement of QMS
- Setting quality objectives (SMART Principle)
- Identifying risks and risk treatment
- Determining your organisation’s context and interested parties
- The Process Approach
- Understanding the requirements of ISO 9001:2015
- Tailoring ISO 9001:2015 to your organisation’s unique context
- Managing QMS implementation and certification
- Striving towards success through QMS
Certification
- Certificate of Attendance
Assessment
If applicable, there will be an assessment at the end of the course.
- Delegates have to complete the assessment with a minimum score of 60% to receive a certificate of competence.
- Delegates who score between 40% and 59% will get a second attempt at the assessment.
- Delegates who score lower than 50% or fail the second attempt, will need to repurchase the course.
- Delegates will receive an attendance certificate regardless of a pass or fail.