Description
The Internal Quality Auditing Course allows delegates to conduct First Party (Internal) and Second Party (Supplier) Audits. This course is intended for delegates from organisations that are required to conduct Internal Audits and use the practical Principles of auditing. WWISE Supplies, toolkits, checklists, templates and practical case studies to equip each delegate with effective skills.
Course Objectives
By the end of the course, the learner will be able to:
- gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action where necessary.
- Make use of guidelines of management system auditing according to ISO 19011:2018
- apply auditing guidelines to ISO 9001:2015
- Initiate, prepare and conduct audit activities
- Prepare and distribute the audit report
- Complete audits and follow-up
The benefits
- Prepare, conduct and follow-up on ISO 9001:2015 audit activities
- Identify and apply the benefits and requirements of an ISO 9001:2015 audit
- Gain the skills to assess an organisation’s capability to manage its QMS
- Write factual audit reports and suggest corrective actions.
Modules
- Introduction to ISO 9001:2015 Quality Management System Requirements
- Principles and components of a Quality Management System
- Understanding key definitions of Quality and Auditing
- Understanding the requirements of ISO 9001:2015
- Tailoring ISO 9001 to your organisation’s unique context
- Skills of auditing related to ISO 19011:2018
- Skills and ethics of auditing
- Questioning techniques
- Use of toolkits and templates of auditing
- Applying knowledge in case studies
- Receive homework (if applicable)
- Final questions/Review
- Exam/assessment
Certification
- Certificate of competence.
- Certificate of attendance.
Assessment
There will be an assessment at the end of the course.
- Delegates have to complete the assessment with a minimum score of 60% to receive a Certificate of Competence.
- Delegates who score between 50% and 59% will get a second attempt at the assessment.
- If you fail the second attempt, will need to repurchase the course
- Delegates will receive a Certificate of Attendance regardless of a pass or fail.